Let me just start by first saying how friendly they were. Then moving on to how efficient and quick they were. They explained everything so clearly particularly for someone that knows nothing about maintaining a car. I think I’ll go there forever for any need I have for the rest of my life. - Sydnae B. (5 star review on Google)

Fast, friendly, quality Service!! - James W. (5 star review on Google)

They were friendly and quick to find out what was wrong with my car. - Abigail C. (5 star review on Google)

These people are good at their job, and they seem to love doing a good job. While the rates and time expenditure is standard, the family that runs the shop is attentive and caring. - Patrick E. (5 star review on Google)

Very efficient service. - Tamara S. (5 star review on Google)

I went here today for the first time for an inspection. This place was awesome! They were so friendly and eager to help when I walked in! All the mechanics even spoke while passing through! Cheri at the front desk was so polite and informative! They had me in and out on the last day of month while other shops turned me away for being "over capacity". They have gained a new customer for repairs and inspections in the future! Customer service won me over! - Tee T. (5 star review on Google)

5 star rating from Toni-Ann R. for One Stop Auto Repair on Google

Excellent, friendly service. Highly recommended. - Joe C. (5 star review on Google)

Always go there for inspection, and they're pretty good about getting you in and out. They get the job done and are not offended if you choose to get the work done else where. - Kisha S.  (4 star review on Google)

Nice prices. - J. L. (4 star review on Google)

Very friendly place and good service. If you need a car worked on, this is the place to bring it to or state inspections. - Courtney W. (5 star review on Google)

4 star rating from Gloria M. for One Stop Auto Repair on Google

This is a great place to take your vehicle for repair.  I took my Honda Pilot to another well known place for brake pads. They had trouble removing the Caliper, so they wanted to do additional work that would have added over $500 to the bill. I had taken my Pilot to One Stop a couple years ago for a timing belt job, so I figured I would ask them about the brake job. First, they quoted me the work over the phone and it was $225 less expensive. Then, when I arrived they said that they would call with a real estimate when they got a chance to look at it. The Pilot only needed brake pads. They saved me over $500. One Stop is honest and fair priced and have earned 100% of my business as long as I live in Richmond. - Randy A. (5 star review on Yelp)

Best auto repair shop in Richmond. Not a job too big or complex for this crew. - Angela G. (recommended on Facebook)

Randy Reisling
Customer Review
★★★★★
This is a great place to take your vehicle for repair. I took my Honda Pilot to another well known place for brake pads. They had trouble removing the Caliper, so they wanted to do additional work that would have added over $500 to the bill. I had taken my Pilot to One Stop a couple years ago for a timing belt job, so I figured I would ask them about the brake job. First, they quoted me the work over the phone and it was $225 less expensive. Then, when I arrived they said that they would call with a real estimate when they got a chance to look at it. The Pilot only needed brake pads. They saved me over $500. One Stop is honest and fair priced and have earned 100% of my business as long as I live in Richmond.

Honest shop. Fast state inspection today. Was in and out. Thanks Jerry & team! - Julie S. (5 star review on Google)

5 star rating from Patrieashia G. for One Stop Auto Repair on Google

5 star rating from Charlene B. for One Stop Auto Repair on Google

5 star rating from Nathan S. for One Stop Auto Repair on Google

This place is amazing. Everyone is so friendly. On top of that, I came in at the end of the month for two inspections on my cars. They took them, told me it would be a long wait, had it done in no time. I will be back. - Eileen F. (5 star review on Google)

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